Formula
LTV:CAC = (ARPU × Lifespan × Margin) ÷ CAC · Payback = CAC ÷ (ARPU × Margin)
FAQ
Why 3:1?
It's a heuristic, not a law. The ratio must cover operating costs beyond acquisition and leave profit; 3:1 emerged as a practical threshold in SaaS.
What if my ratio is 10:1?
Possibly great economics — or possibly under-investment in growth. If you can spend more on acquisition at similar efficiency, you may be growing slower than you should.